Refund, Returns, Cancellation and Delivery Policy

All purchases made through Mystery Skins are final. Due to the nature of our products, Mystery Skins does not offer refunds, returns, exchanges, or credits on any items purchased.

Orders may not be cancelled once payment has been received and the order has entered processing or dispatch.
Delivery of all Mystery Skins products is facilitated through BobGo and their associated courier network.

Delivery times may vary depending on your location and the courier service selected.

While every effort is made to ensure prompt delivery, Mystery Skins cannot be held responsible for delays caused by courier companies, adverse weather conditions, public holidays, or circumstances beyond our control.

Customers are responsible for ensuring that all delivery information provided at checkout is accurate and complete.

Mystery Skins accepts no responsibility for failed deliveries resulting from incorrect or incomplete delivery details supplied by the customer. Should you experience any issues with your order, please contact our support team and we will do our best to assist you.